Risk Management Services

way we work

Travelers Risk Control is an innovative provider of cost-effective risk management services and products. Our knowledgeable risk control professionals work with you to help you manage your risks and related costs. 

We conduct onsite consultations, including assessments, service visits and building face-to-face relationships as a trusted advisor to help you address your safety needs. 

In addition to onsite consulting, we leverage both virtual technologies and online interactive tools to provide 24/7 access to our risk resources.

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On-site consulting

Our experienced staff conducts approximately 120,000 consultations annually, working closely with you to develop risk management strategies, which can include: 

  • Risk assessments to help you assess exposures that have previously resulted in claims or could cause future losses i.e., focus on the “vital few” – issues that can have the greatest impact.
  • Consultants with unique skill sets to help customers manage specific exposures in areas such as fire protection, product liability, transportation, industrial hygiene, ergonomics, equipment breakdown and injury management.
  • Safety training and education – we offer online training resources, as well as virtual safety academies on a range of topics throughout the year. 

Online tools  

In addition to onsite services, we offer a secure customer website a 24/7 resource for safety and risk management information and educational events.

  • Web-based self-assessments designed to help you evaluate your safety program, find gaps and receive guidance and resources to help fill those gaps.
  • A wide selection of virtual safety academies and self-paced computer-based training courses.
  • A multitude of risk control resources, including technical guides, sample programs, assessments, checklists, training materials and supervisor talks.
  • A secure customer website as a 24/7 resource for safety and risk management information and educational events.

On-demand consultations

Our Risk Control On-Demand® consultations give you an easy way to interact with our risk control consultants. Using screen share technology, you can share videos, photos and other media with a consultant. During the online session, our consultants can offer possible solutions and recommend specific Risk Control resources to help manage exposures. 

With Risk Control On-Demand, you can reach our safety consultants anywhere, even bringing employees at multiple locations into real-time virtual conversations in the time you have available.

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Travelers Industrial Hygiene Laboratory

The Industrial Hygiene Laboratory at Travelers has specialized IH lab services to help assess employee exposures.

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Get coverage for your unique professional risks.