Contact Customer Service for Premium Audits
For your convenience, we have provided a number of ways for you to reach us. Please select the option below that works best for you. If you are trying to reach other areas of Travelers, please visit our corporate contact page for more information.
Email us
Submit all of your questions and comments through our email form on this page below.
Fax us
To send your completed Policyholder Report (PHR) and supporting documents, please:
- Include a cover page to indicate who should receive the fax
- Fax to 1.800.879.0892
Call us
If you have urgent questions regarding your premium audit, our customer service team is available 8 a.m. to 7 p.m. ET Monday - Friday at 1.800.842.4271.
Write us
Send mail to:
Travelers Premium AuditPO Box 2927Hartford, CT 06104-2927For overnight deliveries:
TravelersPASC - 2CROne Tower SquareHartford, CT 06183This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
How to prepare for your audit
Preparing for your audit is as simple as keeping proper records and documentation throughout your policy period.
What you can expect in the audit process
The way that a premium audit is completed is determined based on premium size, type of operation and state requirements.