Emergency Response
We’re ready to help you get back on your feet after a natural disaster. Please protect your property from further damage if it’s safe to do so and contact us as soon as possible to file your claim. After receiving your claim, a Travelers Claim professional will explain the next steps and assist you through the process.
We have employees in the area who are currently assisting customers. Our Catastrophe Response Team is also on the ground providing additional support to our locally-based Claim professionals. Our team is equipped with a vast array of digital tools—including virtual inspection mobile apps that they can use with customers to help expedite the claim process.
Affected by a catastrophe?
File your claim online. Available 24 hours a day, every day.
Mobile claim offices
If you’re in an area affected by a disaster, you can visit us for immediate claim assistance and safety information with the personal service you expect.
There are currently no Mobile Claim Offices deployed.
More Prepare & Prevent
Returning to Your Property After a Hurricane
Help stay safe when returning to your home after a hurricane. Get tips from Travelers to help you understand what to do after a hurricane hits your home.
Generator Safety
Using a generator for emergency power? Help keep your home safe with portable generator safety information.
8 Disaster Preparedness Tips
Disaster preparedness before a storm can help when a disaster is approaching. Learn how you can prepare for disaster.
Additional resources
Claim next steps
Find out what you can expect after filing your claim.
Find a service provider
Search for a reputable service provider to repair your car or home, or to provide medical care.
Manage your claim experience
Tools and resources to help make the process more manageable.