Fast Quoting Technology Helps Sell More Small Business Insurance Policies

Speed reigns supreme. Today's consumers are used to lightning-fast service that fulfills their requests for products delivered to their homes, food delivered to their tables and information delivered via phone or email. These experiences are influencing what business owners expect when transacting with their insurance providers.

When a busy small business owner finally dedicates their precious time to dealing with their insurance needs, a quick, unencumbered experience can make all the difference. While price is still an important differentiator, responding to your customers promptly delivers even more value in the form of time saved and experiences that delight them. Ultimately, responding with a quick and accurate quote helps strengthen your relationship so you can count on their business year after year. In a market that encourages shopping around for new policies every year, customer retention is critical. Learn how bundling with Travelers can help increase retention and more.

With speed as the new currency in sales, a focus on a fast, quality experience pays major dividends to insurance agents who support small businesses. The less time it takes to move customers through the insurance-buying process, the more time available to focus on revenue producing activities like prospecting and cross-selling. In the small business insurance market, a shortened sales cycle increases your capacity to grow your business.

Travelers understands that speed when quoting is linked to success. We continually work to optimize insurance professionals' productivity and our technology to deliver intuitive experiences that make it faster and easier to rate, quote and issue small business insurance policies.

Powerful small business quote and issue platform — Built for speed

For agents, responding quickly while providing the consultative insurance service that small business owners expect can be a delicate balance. The wrong balance can result in errors. Slow service can diminish client loyalty. This is particularly true in the quoting process. As an insurance professional who delivers coverages to business owners, you want to make the information gathering process simple enough to meet prospects' expectations for speed, yet precise enough to provide accurate quotes.

Travis powered by Travelers^SM ― our industry-leading small business rate, quote and issue platform ― offers a smarter, more intuitive experience, engineered for efficiency. Developed using feedback and guidance from insurance representatives, it is transforming the way agents do business by making it faster and easier to rate, quote and issue policies. Travis makes it possible for appointed agents to bind almost 90% of quotes under $5,000 in premium in preferred classes without underwriter review.¹

Travelers BOP 2.0 product, available on the Travis small business quoting platform, offers agents and customer service representatives the following:

• More accurate submissions ― modernized classification recommendations help easily classify risk and allow you to quote with confidence.
• Reduced time to quote each customer ― the result of simplified screens, fewer underwriting questions and more customer information prefills.
• Flexible product offerings ― over 200+ coverage options to easily meet the needs of a variety of customers.
• Multiple "ways to save" discounts that enable competitive pricing.

Travelers Workers Compensation insurance will be available on Travis in more than 30 states² — bringing all that speed, efficiency and accuracy to quoting and issuing small business workers comp policies. And Travelers workers comp offering comes with various compensation opportunities by state, more scheduled credit opportunities without referral — and then some. See why Travelers Workers Compensation coverage can become a strategic advantage for your customers.

With speed, ease and accuracy at the core of our small business rate, quote and issue platform technology, within minutes of starting the quote process, agents and customer service representatives are on their way to putting more new business on the books.

Optimize your agency with technology that enables agility and responsiveness

With all that's changing in the world of insurance, Travelers remains committed to investing in helping insurance professionals succeed. We should be your No. 1 choice for small commercial insurance. 

Contact your Travelers representative to learn more about our small business insurance products and solutions.

¹Bindability percentages apply to BOP 2.0 preferred classes generating under $5,000 in
annual premium.
² Wave 1: AZ, CO, CT, GA, OK, SC, TN, UT, VA  
Wave 2: AL, AR, ID, KS, LA, MS, MT, NE, NH, NM, OR, SD, WV
Wave 3: DC, FL, IA, IL, KY, MD, ME, MO, RI, TX, VT
Contact Your Travelers Representative for Details

Small Business Insurance 101

Here are some frequently asked questions and answers to help your customers think it through and plan ahead.

Learn more