Equipment Breakdown Reinsurance Claim Services

Getting back to business as usual means something different for every client. That's why your designated claim manager works with you one-on-one to develop a custom, mutually agreeable claim process that outlines how we'll respond to losses.

We have over 175 in-house Claim professionals dedicated exclusively to equipment breakdown claims. Empowered with local decision-making authority, they will work with you to closely manage your clients’ claims. Our goal is to provide fair and accurate claim payments.

For challenging and unique assignments, our major case unit may involve the Travelers forensic laboratory, or our network of independent testing, consulting and service companies. You get the extra support you need for the most complicated equipment breakdown claims.

Our in-house subrogation team has the expertise to analyze whether other parties are partially or fully responsible. The team also works to return deductibles and assist in the recovery of uninsured expenses. Successful subrogation helps keep future premiums down.

Training sessions are offered for new claim staff as well as refresher training for experienced adjusters. Available reporting includes the tracking of claim trends, loss severity and stratification, and claim management metrics. 

Take advantage of: 

• Client-specific training to understand equipment breakdown 
• Claim trending and large loss information
• Loss severity and stratification reporting
• Cause and result loss data
• Robust management reporting