Loss Consultation
When you’ve experienced an auto or property loss, our Loss Consultation services help you make an informed decision about whether to file a claim. Personal Insurance Auto customers as well as Business Insurance Property customers can now access Loss Consultation as part of their pre-claim decision-making process by calling Claim Customer Services at 1.800.252.4633. They can indicate whether they have a question about filing a claim.
Our Loss Consultants will:
- Review your policy
- Discuss the details of the loss
- Provide the information you need to make an informed decision whether to file a claim
- Take the claim if you choose to file