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Technical Assistance

Submit Resume/Apply

  • Why do I need to register when applying for a job opening?

By registering with a user name and password you will be able to access your saved resumes, update your profile, create saved searches and setup Job Agent notifications.

  •  What should I expect when I apply for a job opening?

The first time you apply for a job opening or create a profile, you will be asked to provide a copy of your resume, complete basic contact information, enter prior work experience and education information and fill out the self identification prior to submitting. 

  • Can I apply for more than one job using a single application?

Yes. From the job search results or your job cart, select as many jobs as you'd like, then click "Apply for Jobs."


  • If I include my resume with my profile and/or application, do I need to enter my work history, education and other information in the fields?

You may either attach a resume, enter information in the fields or do both. 

  • What do I do if I forgot my login or password?

Click the “login help” link located under the login box on the Search Current Opportunities page. Follow the instructions on the screen to complete the Contact Us form.

  • What is the difference between an application and a profile?

An application is a version of your profile that is linked to jobs. Once you submit an application, you can't change it. A profile contains the same information about you and your qualifications, without any links to jobs. 

  • How do I update my profile after I have submitted my information?

You can make updates to your contact information by clicking on the "My Profile" link on the Careers Home/Job Search page. Click "Return to Previous Page" when you are done.

  • If I sign up for Job Agent email notifications, will I receive the same job more than once?

No. You will only receive new job postings with each notification.

  • How do I stop receiving a Job Agent email notification if I am no longer interested in receiving it?

You can click on the delete link next to the saved search you wish to stop receiving. Your list of saved searches can be found within the "My Saved Searches" link on the top of the Careers home page.

  • If I submit my profile and a job matching my skills opens up later, can I expect to hear from Travelers?

If your profile is searchable, a recruiter can discover your profile when searching the job seeker database for matches to the job qualifications. However, recruiters use a variety of methods to fill jobs. It's best to apply for the jobs that interest you, rather than relying on recruiters to contact you.

  • My profile is searchable, and I've submitted several applications and resumes. If a recruiter finds me in a search, what does he or she see?

All versions of your applications, profiles, and resumes are searchable, but only one is returned in search results — the one that best matches the search terms the recruiter enters. Unless a recruiter is part of the hiring team for a job you applied for, recruiters won't see the jobs you applied for, just the profile portion of the application.

Searching Job Postings

  • What are my choices when searching for a job opening?

You can search for a job openings based on key words, location, job family and job opening ID.

  • I used a common job title in the keyword search but didn't find the jobs I expected. How can I find them?

Our job titles sometimes contain abbreviations or acronyms that are specific to our organization. You may want to search again using a job family selection instead of a keyword.

Weren't able to find an answer to your question?

Click here to access a PDF reference guide with additional information on how to search, view and apply for jobs. Contact us for further technical assistance.


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